Privacy Policy
Last updated:30/03/2026
Spice Reformer Pilates Studio (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what personal data we collect, how we use it and the rights you have under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services, visiting our website or interacting with us, you agree to the practices described in this policy.
1. Who We Are
Spice Reformer Pilates Studio
Unit LG07, 22 Highbury Grove, London N5 2EF
Email: spicereformerstudio@gmail.com
+447949084682
We act as the Data Controller for the personal information you provide to us.
2. What Personal Data We Collect
We collect information necessary to provide our services safely and effectively. This may include:
a. Identity and Contact Information
Full name
Email address
Phone number
Postal address (if required for billing or communication)
b. Booking and Payment Information
Class bookings and attendance history
Payment details (processed securely through third-party providers; we do not store card numbers)
Membership or package information
c. Health and Medical Information
To ensure your safety during Pilates sessions, we may collect relevant health information such as:
Injuries or medical conditions
Pregnancy status
Exercise limitations or modifications required
This information is treated as special category data and handled with extra care.
d. Website and Digital Data
* IP address
* Browser type
* Cookies and usage data
* Online enquiries or form submissions
e. Marketing Preferences
Your choices regarding newsletters, promotions and studio updates
3. How We Use Your Personal Data
We use your information for the following purposes:
a. To Provide Pilates Services
* Managing bookings, class schedules and attendance
* Tailoring sessions to your needs and ensuring your safety
* Communicating changes, cancellations or updates
b. To Process Payments
* Handling purchases of classes, memberships or merchandise
* Preventing fraud and ensuring secure transactions
c. To Improve Our Services
* Analysing class usage and customer feedback
* Enhancing website functionality and user experience
d. For Legal and Safety Purposes
* Maintaining incident records
* Complying with legal obligations
* Ensuring the safety of clients and staff
e. With Your Consent
* Sending newsletters, promotions or studio announcements
* Sharing updates about new classes, workshops or events
You can withdraw consent at any time.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
* Contractual necessity: To provide the services you have booked
* Legal obligation: To comply with UK laws and regulations
* Legitimate interests: To operate and improve our business
* Consent: For marketing communications and health information used to tailor your sessions
We take data security very seriously. Your information is stored securely using appropriate technical and organisational measures including:
* Encrypted systems
* Password-protected databases
* Restricted access to sensitive information
* Secure third-party booking and payment platforms
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
6. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our business, such as:
* Booking and scheduling platforms
* Payment processors
* Email marketing services
* Professional advisers (e.g. accountants)
These providers only process your data on our instructions and must comply with the UK GDPR. We may also share information if required by law or to protect the rights, property or safety of our clients and staff.
7. International Transfers
If any third-party service providers store data outside the UK, we ensure appropriate safeguards are in place, such as:
* UK adequacy regulations
* Standard contractual clauses
* Additional security measures
8. Your Rights
Under the UK GDPR, you have the right to:
* Access your personal data
* Correct inaccurate or incomplete information
* Request deletion of your data (in certain circumstances)
* Restrict processing of your data
* Object to certain uses, including marketing
* Data portability (transfer your data to another provider)
* Withdraw consent at any time
To exercise your rights, contact us at:
9. Cookies and Website Tracking
Our website may use cookies to:
* Improve functionality
* Analyse traffic
* Personalise your experience
You can manage cookie preferences through your browser settings.
10. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from minors without parental consent.
11. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Spice Reformer Pilates Studio
Email: spicereformerstudio@gmail.com
Phone: +447949084682
Address: Unit LG07, 22 Highbury Grove, London N5 2EF